At Unscent, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.7-Day Return PolicyCustomers may request a return within 7 days from the date of delivery.To be eligible for a return:The item must be unused, unopened, and in its original packaging.The product seal must be intact.Proof of purchase (receipt or order confirmation) is required.Please note:For hygiene and safety reasons, we cannot accept returns on perfumes or colognes that have been opened, used, or tampered with.Return ProcessContact our customer service team within 7 days of receiving your order.Provide your order number and reason for return.Once approved, you will receive return instructions.Ship the item back to us as instructed.Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.Inspection & Refund ProcessOnce we receive your returned item, it will be reviewed and inspected to ensure it meets our return eligibility requirements.After approval, your refund will be processed.The refunded amount will be credited back to your original method of payment within 5 business days after the return has been reviewed and approved.Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.Damaged or Incorrect ItemsIf you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will resolve the issue as quickly as possible.If you have any questions about our Return & Refund Policy, please contact our support team.Unscent — Your satisfaction, our commitment.