Contact information

Here at UNSCENT we have an enquiry email: info@unscent.co.uk

We also have a chat inbox service which can be used for enquiries and any issues regarding orders.

Frequently asked questions

Find answers to common questions about our products and services

What is your return policy?

We offer a 7-day return policy on all unused items in their original packaging.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping is available for 2-3 day delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

How can I track my order?

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Orders delivered

Returning customers

Countries delivered to

Orders delivered on time

Approved by leading UK organisations

Approved and trusted retailer

Certified member

Verified seller

Unscent

167-169 Great Portland Street

W1W 5PF London, UK

Email: info@unscent.co.uk , Mobile: 07916344475